About Shoptimizer
An experienced and market-leading supplier
Shoptimizer is the leading provider of mystery shopping and real-time reporting solutions in Denmark. This year we are managing projects in more than 20 countries across 3 continents. Since 2005 we have been helping both Danish and international chains in optimizing their sales, service and operations based on specific information about the chain as customers experience it right now.
Why choose Shoptimizer?
All businesses need information and tools that enable them to understand their customers, make a reality check in their departments and to identify – not to mention follow up on – specific factors affecting whether their customers are buying, coming back and recommending them to others.
Shoptimizer has developed a unique platform of solutions making it effective and motivating for managers and sales staff to work with the optimization of sales, service and operations on a daily basis.
About the tools
Our analyses and reports are based on three data collection methods that may be used individually but are often combined into a total solution addressing internal as well as external handling of business and customer intelligence.
Read more about…
– follow-up on sales and service by means of Mystery Shopping
– real-time reporting of operations and display by means of Store Check
– knowledge about buying behaviour and customer loyalty by means of EXIT