Earn money while shopping
As a mystery shopper you are “under disguise” as a consumer – out to make anonymous observations of both general and specific aspects of the service provided by our customers. The tasks vary a lot and include all parts of Denmark, which is why Shoptimizer is able to offer a large group of consumers – in both cities, the province and the outskirts of Denmark – a versatile and flexible spare time job.
In a freelance job as mystery shopper you decide which – and how many – tasks you want to pick from our online task list, providing you the opportunity to earn a little extra in addition to your primary employment. Mystery shopping is fun and exciting but also a serious business from which our clients will have to make important decisions. Once a task has been picked, it is considered a binding agreement between Shoptimizer and you, as it would be the case with any other duty of employment.
This is how it works…
Prior to a visit as a mystery shopper you will be thoroughly guided and briefed on the desired observations through a predefined questionnaire, a detailed written briefing and personal contact with Shoptimizer, depending on the assignment. Each visit should be carefully reported using Shoptimizer’s user-friendly, internal reporting system to which you will be given a personal login and password. The better quality you deliver from your visits and in your reportings as a mystery shopper, the more exciting tasks you will be offered.
Your first impression of the store;
atmosphere, maintenance, cleaning, interior, exterior, etc.
Store Display;
presentation of campaign materials, selection of items, etc.
Customer service;
kindness, helpfulness and initiative etc. of the salesperson
The salesperson’s product knowledge;
knowledge on product characteristics, quality, etc.
The salesperson’s sales skills;
reasoning technique, upselling efforts, etc.
Execution time and possible waiting time;
for how long will you have to wait for contact – and does the salesperson take the time needed to help you?